MORE INFORMATION
Frequently Asked Questions
Answers to the most commonly asked questions before we start counselling.
PAYMENT
Can I use my health benefits for counselling?
Yes. Many employer-sponsored health insurance plans provide coverage for counselling services delivered by a Registered Clinical Counsellor (RCC). The specific amount covered will depend on your individual benefits package, including the percentage reimbursed per session and the maximum number of sessions or annual benefit amount available. We recommend reviewing your benefits plan or contacting your insurance provider directly to confirm your coverage and eligibility. After each session, you will receive a receipt that can be submitted to your extended health benefits provider for reimbursement, subject to the terms of your individual plan.
VIRTUAL
Do you do online or in-person sessions?
Sessions are primarily conducted online for convenience and accessibility, with in-person appointments also available periodically for clients who prefer or require face-to-face support.
CONSULTATION
Do you offer a free consultation session?
Yes. Many clients find it helpful to begin with a complimentary 15-minute consultation. This provides an opportunity to ask questions, discuss what you are looking for in counselling, and meet briefly with your counsellor before deciding whether to begin regular sessions.
SESSION LENGTH
How long is each session?
Counselling sessions are 50 minutes in length, providing sufficient time to focus on the concerns that are most relevant to you while maintaining a consistent and structured therapeutic process. Each session is tailored to your individual needs and goals, with time devoted to exploring current challenges, developing practical strategies, and identifying meaningful steps to support progress between sessions.
“A small act is worth a million thoughts.”
– Ai Weiwei
DIAGNOSIS
Do I need a diagnosis?
No. Some clients begin counselling with an existing mental health diagnosis, while others do not. A formal diagnosis is not required to benefit from counselling. The concerns commonly addressed in my practice—including ADHD, anxiety, borderline personality disorder (BPD), substance use and process disorders, depression, and codependency—can often be supported through the integrative, collaborative approach described above.
Counselling can focus on the challenges you are experiencing, the patterns that may be contributing to them, and the goals you would like to work toward, rather than requiring a specific diagnostic label. At the same time, if it becomes apparent during the therapeutic process that a formal diagnosis may provide greater understanding or help guide appropriate treatment, we can explore those possibilities together. Where appropriate, I can help you identify patterns that may be consistent with a particular condition and discuss whether seeking a formal assessment from a qualified healthcare professional would be beneficial.
MEDICATION
What if I am taking medication?
Some clients choose to use medication as part of their mental health care, while others prefer to manage their concerns without medication. For some individuals, medication for anxiety or depression may provide symptom relief that makes it easier to engage in counselling and work on underlying concerns, particularly during periods of significant distress. Similarly, medication may help some individuals with ADHD/ADD manage symptoms such as difficulties with attention, organization, or task initiation, allowing them to make greater use of the strategies developed through counselling.
Medication decisions are highly individual and should be made in consultation with a qualified healthcare professional. Some people with ADHD/ADD choose to take medication regularly, while others may use it less frequently or decide not to use medication at all. Counselling can complement medication by helping clients develop practical strategies, increase self-awareness, and address the behavioural, emotional, and interpersonal challenges that may accompany their concerns. The goal is to support each individual in finding an approach to mental health care that is appropriate for their needs, circumstances, and personal preferences.
COUPLES COUNSELLING
Do you offer counselling for couples or families?
Yes. I offer counselling for both couples and families, providing a supportive and non-judgmental environment in which individuals can work through relationship challenges together. Counselling can help improve communication, develop healthier boundaries, address recurring patterns of conflict, and build greater understanding between family members or partners. We will work collaboratively to identify the concerns affecting your relationships and develop practical strategies that support healthier, more respectful, and more fulfilling connections.
SCHEDULE
Do you offer evening or weekend appointments?
Yes. Evening and weekend appointments are available to provide greater flexibility for clients managing work, school, family responsibilities, and other commitments. Appointment availability varies, so please contact me to discuss scheduling options and find a time that works well for you.
